Chenhui Guo

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Assistant Professor in Supply Chain & Information Systems

Department Supply Chain & Information Systems

Email Address cbg5728@psu.edu

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Education

Ph.D., Management Information Systems, University of Arizona, 2016

Bachelor of Science, Management (Entrepreneurship), Zhejiang University, 2010

Courses Taught

BAN 841 – Data Mining for Business (3)
Intended for recent graduates with little to no professional experience, BAN 541 develops business students' understanding of and ability to apply a variety of data mining tools and techniques for use in detecting and exploiting patterns and relationships in large structured and unstructured data sets derived from a variety of business scenarios. Students will explore the use of cluster analysis, classification, association, and cause-and-effect modeling techniques to explore and reduce data, classify new data elements, identify natural associations among variables, create rules for target marketing or buying recommendations, and describe relationships among data that motivate business performance. Specific techniques may include k-nearest neighbor, discriminant analysis, and association rule mining. Students will learn how to bridge descriptive and predictive analytics across a variety of business scenarios. Coursework includes individual assignments intended to develop confidence with basic data mining techniques, followed by case-based problems that challenge students' creativity and data mining mastery in search of patterns and data relationships leading to useful business insights. While underlying theory will be discussed, the course will prepare business analysts by focusing specifically on data mining applications in marketing, finance, supply chain management, and other business areas, with an emphasis on the unique aspects of decision making in a business environment. Software packages, concepts, and business applications will vary and evolve to keep pace with technology, theory, and instructor interest.

MIS 446 – It Bus Strat (3)
Provide student with broad understanding of global information systems utilization and management in modern organizations.

Selected Publications

Guo C., Zhang B., Chen X., Goes P., "Using “Super Apps” in Online Retailing Operations: Evidence from a Large Hotel Chain." Production and Operations Management, vol. 34, no. 2, 2025, pp. 3847 - 3867
Guo C., Chen X., Goes P., Zhang C., "Multiplex Influence in Freemium Context: Evidence from Online Social Games." Decision Support Systems, vol. 155: 113711, 2022
Wang Y., Guo C., Susarla A., Sambamurthy V., "Online to Offline: The Impact of Social Media on Offline Sales in the Automobile Industry." Information Systems Research, vol. 32, no. 2, 2021, pp. 582 - 604
Guo C., Kim T., Susarla A., Sambamurthy V., "Understanding Content Contribution Behavior in A Geo-Segmented Mobile Virtual Community: The Context of Waze." Information Systems Research, vol. 31, no. 4, 2020, pp. 1398 - 1420
Goes P., Guo C., Lin M., "Do Incentive Hierarchies Induce User Effort? Evidence from an Online Knowledge Exchange." Information Systems Research, vol. 27, no. 3, 2016, pp. 497 - 516
Zhang Z., Guo C., Goes P., "Product Comparison Networks for Competitive Analysis of Online Word-Of-Mouth." ACM Transactions on Management Information Systems, vol. 3, no. 4, 2013, pp. Article 20
Chen X., Bose I., Leung A., Guo C., "Assessing the Severity of Phishing Attacks: A Hybrid Data Mining Approach." Decision Support Systems, vol. 50, no. 4, 2011, pp. 662 - 672

Honors and Awards