Frank L. Chelko

Color portrait of Frank L. Chelko

Instructor

Department Supply Chain & Information Systems
Office Address 425 Business Building
Phone Number 814-863-2484
Email Address flc105@psu.edu

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Frank Chelko is a Supply Chain and Operations Associate Teaching Professor with the Smeal College of Business at The Pennsylvania State University, University Park, PA. and 2008 recipient of the Dillwyn Paste III Award for Excellence in Undergraduate Teaching. Mr. Chelko's instructional expertise includes: Manufacturing and Service Operations, Quality Management, Project Management, Materials/Procurement Management, Lean Supply Chain Strategies as well as Six Sigma Black Belt Training/Certification. His employment for the Smeal College of Business began in the spring semester of 2001. Frank was formerly the Corporate Director of Quality and Reliability Assurance for C-COR.net, a manufacturer of telecommunications electronics equipment and software. Mr. Chelko led the corporation's efforts in achieving the Baldrige based Central Pennsylvania Quality Award in 1999, 2000, 2001, and 2002. Executive management experience includes the leadership of quality assurance, manufacturing operations, manufacturing technology transfer (Far East and Europe) and includes project management of new product engineering within high-tech start-up companies as well as several Fortune 500 corporations. Mr. Chelko's past employment includes Xerox Corporation, Digital Equipment Corporation, Seagate Technology and Conner Peripherals as well as several entrepreneurial start-ups located in California's Silicon Valley. Mr. Chelko in 2007-2008 also served as an elected faculty senator representing the Smeal College of Business and is currently a faculty advisor to the Masters in Manufacturing Management QMM program.

Education

MS, Quality and Manufacturing Management, The Pennsylvania State University, 2000

BS, Electrical Electronics Technology, Point Park University, 1972

Electrical Electronics Technology, The Pennsylvania State University, 1969

Courses Taught

BA 302 – SUPPLY CHAINS (3)
BA 302 provides non-business students with an introduction to the issues and decisions routinely faced by supply chain managers and the impact of effective supply chains on today's business environment. Using the Supply Chain Operations Reference model as a framework, this course considers how successful firms plan, integrate and execute sourcing, manufacturing, customer fulfillment, reverse logistics and sustainment processes across a complex marketplace to provide value to the customer. The course looks at the interplay and coordination of product, financial and information flows through a supply chain resulting in value creation for the customer and competitive advantage for the firm. Students will consider the roles of drivers such as cost, quality, time, flexibility, innovation and information sharing in designing supply chain strategies in support of overarching business strategies. Through detailed exploration of models, case studies and real world events, coupled with the application of operations management tools and techniques, the course provides the opportunity to identify and dissect issues, and develop solutions to supply chain challenges not only faced by today's business managers, but also impact the customer. The course examines supply chain organization, implementation and management planning, the evaluation and control of manufacturing processes, and the execution of supplier and customer management activities. Students will use basic information technologies and programs to leverage tools like business process mapping, value indexing, and total cost analysis to aid in the identification and mitigation of supply chain issues in a global business environment. Students will also be exposed to current supply chain issues such as sustainability and the impact of boundary-spanning information technologies as relevant keys to competitive advantage. The course provides the basic supply chain knowledge and skills necessary for the non-business major to be an effective member of a cross functional team in a professional business environment while providing a level of understanding to benefit the student in navigating the complex customer fulfillment issues present as a consumer of goods and services in today's globally connected marketplace. A student may not receive credit towards graduation for both BA 302 and and SCM 301.

SCM 450 – Design and Mgt Sc (3)
Strategic design and management of supply chains. SCM 450W Strategic Design and Management of Supply Chains (3) This course is about the strategic design and effective operation of supply chains. It will help prepare you for supply chain management positions in manufacturing, distributing, and other service firms including providers of logistics services. The course focuses on the definition, as well as the application, of a single logic that guides the management of all the supply chain activities. Information decision support systems, primarily computer-based, provide the foundation for this logic. Because the determination of inventory locations and the control of inventory levels play a key role in this logic, we spend considerable time on these subjects. The last section of the course covers ways to lead and organize people to manage cross-firm and cross-functional relationships effectively. After completing this course, students should have the knowledge, skills, and abilities to: • Articulate the process perspective and the total systems view of supply chain management, the impact of systems thinking on firm performance, and the nature of relationships supply chain networks. • Quantify the effect of strategic initiatives such as postponement and risk pooling on the financial performance of the firm, as well as on supply chain performance. • Use and apply selected quantitative tools useful in implementing supply chain strategies. • Explain the complex nature of human interaction needed to successfully introduce supply chain concepts in the firm.This is the prescribed capstone course for the Supply Chain and Information Systems major. It builds upon the fundamental supply chain knowledge, skills, and abilities developed in foundation and intermediate courses. Students must complete SCM 421 before taking this course. SCM 450W is a writing-intensive course. In addition to written assignments encompassing case studies, hands-on exercises, and examinations, student evaluations include oral presentations and class participation.

SCM 301 – Sup Chn Mgt (3)
SCM 301 is an introductory course that provides an overview of key logistics and supply chain management processes, concepts, and methodologies. Emphasis is given to the framework for supply chain management, the analysis of logistics cost, and service trade-offs among inventory, transportation, and warehousing activities, the strategic role of information technology in supply chains, the use of third-party logistics providers, and the methods of measuring the value of logistics performance. Instruction is based on problem-based learning pedagogy.

SCM 496 – Indep Studies (Variable)
Creative projects, including research and design, that are supervised on an individual basis and that fall outside the scope of formal courses.

SCM 597 – Special Topics (2)
Formal courses given on a topical or special interest subject which may be offered infrequently; several different topics may be tuaght in one year or semester.

SCM 404 – Dem Fulfil (3)
Analysis of demand fulfillment and the role of distribution operations management in the supply chain. SCM 404 Demand Fulfillment (3)This course introduces the student to how customer demand is managed and how subsequent orders are filled in both business-to-business and business-to-consumer markets. Topics focus on the demand fulfillment process, which encompasses flows of goods, information, and funds from the moment a business receives an order from a customer until all requirements for the order are satisfied in full. These topics include: *role of demand management and distribution operations in the supply chain*transportation management*distribution center processes *inventory control and order management elements*facility costing and productivity analysis*strategic demand management and distribution operations issues in the supply chain.Both theoretical and quantitative perspectives will be offered on these topics. Additionally, each topic will be addressed from strategic and financial perspectives. After completing this course, students will have the knowledge, skills, and abilities to: *Explain the role of demand management in the supply chain*Explain the role of distribution operations in demand management*Determine the strategic and financial impacts of demand management and distribution operations management*Articulate the role of information systems in demand management and distribution operations management*Use quantitative techniques to analyze supply chain processes*Describe related system software. This is one of three prescribed foundation courses for the Supply Chain and Information Systems major for which SCM 301 Supply Chain Management is a prerequisite. This course also satisfies the prerequisite for SCM 421 Supply Chain Modeling and Analysis. Student evaluations are based on individual and group homework assignments and computer-lab exercises, as well as on at least three written examinations.

SCM 815 – Prdct Realization (4)
Integration of product development, production, and supply chain processes required to launch products from design concept to steady state manufacturing.

PSU 006 – Bus 1st-Yr Smr (1)
Facilitate student's adjustment to the high expectations, demanding workload, increased academic liberties, and other aspects of the transition to college life. PSU 006 First Year Seminar in Business Administration (1-3 credits) This course is designed to assist students in examining several areas of the college transition: awareness of self and others; career exploration; majors offered in the Smeal College; and current issues in business. The skills learned in this course will be presented as life-long skills, applicable in the university setting and the corporate environment. The nature of the course requires cooperation, participation, and interaction. This course facilitates learning through experience, lectures and class discussion.The course contains assignments dealing with: 1). Leadership 2). Ethics 3). Celebrating Diversity 4). Diversity in the Workplace 5). Community Service 6). Major and Career Exploration 7). Time Management and Goal Setting 8). Business Case Study

B A 302 – Supply Chains (3)
An overview of supply chain management for non-business majors focusing on the strategic importance of source, make and deliver processes.

SCM 406 – Strategic Procurement (3)
Analysis of strategic procurement in the supply chain.

SCM 597B – Six Sigma Blackbelt for MBA Students (2)
A focused overview highlighting principles of Six Sigma methodology including implementation of proven principles and techniques for business performance.

SCM 810 – Transportation and Distribution (4)
Role of transportation and distribution operations in matching supply withdemand; principles of transport industry analysis and competitivepositioning.

SCM 405 – Manufacturing and Services Strategies (3)
Investigates manufacturing and services strategies in supply chain networks.

SCM 450W – Strategic Design and Management of Supply Chains (3)
Strategic design and management of supply chains.

B A 499 – Foreign Study--Business Administration (3)
Study in selected countries of business institutions, functions, and current business problems.

I B 399 – Foreign Studies (3)
Courses offered in foreign countries by individual or group instruction.

QMM 851 – Quality Management (3)
Concepts of design, assessment, and improvement of quality systems; customer needs analysis, identification of opportunities for application of measurementtechniques.

QMM 872 – Design Practice for Manufacturing II (3)
Contemporary concepts in design and design practice with emphasis on logistics, risk, design and manufacturing readiness, and production.

SCM 494H – SC&IS Senior Honors Thesis (variable)
Supervised student activities on research projects identified on an individual or small-group basis.

QMM 871 – Design Practice for Manufacturing I (3)
Contemporary concepts in design and design practice with emphasis on engineering, business, and human strategic issues.

QMM 596 – Individual Studies (variable)
Creative projects, including nonthesis research, that are supervised on an individual basis and which fall outside the scope of formal courses.

B A 296 – Independent Studies (variable)
Creative projects, including research and design, which are supervised on an individual basis and which fall outside the scope of formal courses.

SCM 406W – Strategic Procurement (3)
Analysis of strategic procurement in the supply chain.

QMM 897A – Quality Management (3)
Concepts of design, assessment, and improvement of quality systems; customer needs analysis, identification of opportunities for application of measurement techniques.

SCM 421 – Supply Chain Analytics (3)
Problem solving and modeling methods for analyzing supply chains management.

QMM 551 – Quality Management (3)
Concepts of design, assessment, and improvement of quality systems; customer needs analysis, identification of opportunities for application of measurementtechniques.

SC&IS 406W – Strategic Procurement (3)
Analysis of strategic procurement in the supply chain.

SC&IS 405 – Manufacturing and Services Strategies (3)
Investigates operations strategy and its relationship to other functions in the supply chain and presents quantitative tools for decision-making.

QMM 571 – Design Practice for Manufacturing I (3)
Contemporary concepts in design and design practice with emphasis on engineering, business, and human strategic issues.

OISM 418 – Materials Management (3)
Design of planning and control systems for managing the flow of materials.

OISM 470W – Total Quality Management (3)
Development of quality systems in organizations; process reengineering, benchmarking and assessment. Fundamentals of statistical quality control.

OISM 496 – Independent Studies (variable)
Creative projects, including research and design, which are supervised on an individual basis and which fall outside the scope of formal courses.

Research Impact and Media Mentions

"Central Pennsylvania Quality Award 1999,2000,2001,2002", Centre Daily Times
"Penn State Executive Programs - Grainger", Pennsylvania Business Central