Hui Zhao

Color portrait of Hui Zhao

Associate Professor, Robert G. and Caroline Schwartz Fellow

Department Supply Chain & Information Systems
Office Address 419 Business Building
Phone Number 814-863-1940
Email Address huz10@psu.edu

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Professor Zhao’s research applies analytics to the healthcare systems with particular interests in pharmaceutical supply chains, public policy, and innovative design of healthcare systems (such as telehealth and online platforms). Most of her work looks at the incentive misalignment in the healthcare value chain including manufacturers, distributors, retail, providers, insurance, patients, government, and many intermediaries unique to the healthcare system, seeking solutions to resolve such problems. Her work has been published in top journals and received multiple awards including being a finalist for the 2015 Pierskalla award by INFORMS and the runner-up for the 2018 Ralph Gomory Best Industry Studies Paper Award by the Industry Studies Association (ISA). In addition to academic contributions, her work also seeks to help government agencies and industry to make informed decisions. She has been invited by FDA on expert panel for drug shortages and has gone to the Department of Health and Human Services multiple times to make presentations. Zhao is also actively involved with industry consortiums such as Xavier Health’s Artificial Intelligence Applications in Healthcare Initiative.

Expertise

Healthcare Analytics
Pharmaceutical Supply Chain
Health Public Policy
Innovative Design of Healthcare Systems
Incentives and Contracts

Education

Ph D, Industrial Engineering, Purdue University, 2003

MS, Industrial Engineering, Purdue University, 2002

CERT, Applied Management Principles (Mini-MBA), Purdue University, 2001

MS, Mechanical & Manufacturing Engineering, Tianjin University, 1997

BS, Industrial Economics and Systems Engineering, Tianjin University, 1994

BS, Mechanical Manufacturing Engineering, Tianjin University, 1994

Courses Taught

BA 597 – Special Topics (2)
Formal courses given on a topical or special interest subject which may be offered infrequently.

SCIS 597 – Special Topics (3)
Formal courses given on a topical or special interest subject which may be offered infrequently; several different topics may be taught in one year or semester.

SCM 421 – Sc Analytics (3)
Models and Methodologies for supply chain analysis. SCM 421 Supply Chain Analytics (3) This course provides a spreadsheet-based, example-driven approach to learn about important supply chain models, problems, and solution methodologies. The objectives of this course are: (1) to develop valuable modeling skills that students can appreciate and use effectively in their careers (2) reinforce and enrich your understanding of supply chain theories, principles, and concepts studied previously in foundation courses. Student evaluation is based on: (1) individual and team group performance on problem-based exercises (2) individual performance on examinations (3) class participation.

SCM 596 – Individual Studies (Variable)
Creative projects, including nonthesis research, that are supervised on an individual basis and which fall outside the scope of formal courses.

SCIS 596 – Individual Studies (Variable)
Creative projects, including nonthesis research, that are supervised on an individual basis and which fall outside the scope of formal courses. A specific title may be used in each instance and will be entered on the student's transcript.

SC&IS 596 – Individual Studies (7)
Creative projects, including nonthesis research, that are supervised on an individual basis and which fall outside the scope of formal courses. A specific title may be used in each instance and will be entered on the student's transcript.

Selected Publications

Zhao H., Muthupandi S., Kumara S., "Licit or Not: Managing Online Pharmacies through Web Analytics." Journal of Medical Internet Research, 2020
Zhao H., Xu L., Siemsen E., "Behavioral Inventory Sharing." Manufacturing & Service Operations Management, 2020
Jia Z., Zhao H., "Reflection on “Mitigating the U.S. Drug Shortages through Pareto-Improving Contracts”." Production and Operations Management, 2019
Xu L., Zhao H., Pertruzzi N., "Inducing Compliance with Post-market Study for Drugs under FDA’s Accelerated Approval Pathway." Manufacturing & Service Operations Management, 2019
Thomas D., Zhao H., "From Stuffing to Streamlining: Pharmaceutical Distribution." 2019
Cho S., Zhao H., "Healthcare Supply Chains." Handbook of Healthcare Analytics: Theoretical Minimum for Conducting 21st Century Research on Healthcare Operations. Edited by S. Tayur and T. Dai., 2018
Jia Z., Zhao H., "Mitigating The US Drug Shortage: Contract Design and Operational Strategies." Production and Operations Management, 2017
Zhao H., "Supply Chain Optimization in Healthcare." Advances and Trends in Optimization with Engineering Applications, (SIAM), 2016
Invited book chapter
Yan X., Zhao H., "Inventory Collaboration and Coordination among n-Independent Retailers with Asymmetry Demand Information." European Journal of Operations Research, vol. 243, no. 2, 2015, pp. 576-587
Yan X., Zhao H., Tang K., "Requirement or Promise? Quality-Based Supplier Selection with Quality Improvement." Production and Operations Management, vol. 24, no. 6, 2015, pp. 917-933
Zeng B., Zhao H., Lawley M., "The Impact of Overbooking on Primary Care Patient No-show." IIE Transaction on Healthcare Systems Engineering, vol. 3, no. 3, 2013, pp. 147-170
Zhao H., Xiong C., Gavirneni S., Fein A., "Fee-for-Service Contracts in Pharmaceutical Distribution Supply Chains: Design, Analysis, and Management." Manufacturing and Service Operations Management, vol. 14, no. 4, 2012, pp. 685-699
Schwarz L., Zhao H., "The Unexpected Impact of Information-Sharing on US Pharmaceutical Supply-Chains." Interfaces, vol. 41, 2011, pp. 354-364
Yan X., Zhao H., "Decentralized Inventory Sharing with Asymmetric Information." Operations Research, vol. 59, no. 6, 2011, pp. 1528-1538
Zhao H., Arnab B., "Optimal Operating Policies in A Commodity Trading Market with the Manufacturer’s Presence." Naval Research Logistics, vol. 57, no. 2, 2010, pp. 127-148
Zhao H., Ryan J. K., Deshpande V., "Optimal Dynamic Production and Inventory Transshipment Policies for Multi-Location Make-to-Stock Systems." Operations Research, vol. 56, no. 2, 2008, pp. 400-410
Zhao H., Deshpande V., Ryan J. K., "An Analysis of Emergency Transshipment in Decentralized Dealer Networks." Naval Research Logistics, vol. 53, 2006, pp. 547-567
Zhao H., Deshpande V., Ryan J. K., "Inventory Sharing and Rationing in Decentralized Dealer Networks." Management Science, vol. 51, no. 4, 2005, pp. 531-547
Zhao H., "Simulation and Analysis of Dealer Returns Distribution Strategy." Proceedings of the Winter Simulation Conference 2001, vol. 2, 2001, pp. 1109-1116

Research Impact and Media Mentions

"Featured article in Industrial Engineers Magazine", Industrial Engineers Magazine, Journal or Magazine

Editorships

Production and Operations Management, Associate Editor, April 2020 - Present
Naval Research Logistics, Associate Editor, July 2019 - Present
Decision Sciences Journal, Associate Editor, January 2018 - Present