John M. Jordan

Color portrait of John M. Jordan

Clinical Professor

Department Supply Chain & Information Systems
Office Address 474 Business Building
Phone Number 814-808-5309
Email Address jmj13@psu.edu

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Education

Ph D, American Studies, Michigan, 1989

MA, American Studies, University of Michigan, 1986

MAR, Ethics, Yale, 1983

AB, Political Science + History, Duke, 1981

Courses Taught

BA 597 – Special Topics (2)
Formal courses given on a topical or special interest subject which may be offered infrequently.

SCM 594 – Research Topics (1)
Supervised student activities on research projects identified on an individual or small-group basis.

MIS 446 – It Bus Strat (3)
Strategic use and management of information technology in digital global economy. MIS 446 Information Technology and Business Strategy (3) This course introduces the basics on the interplay between information technology and business strategies. The course starts with the general topic of strategic use of information technology in business (as enabler, differentiator, and disruptor) using examples from a variety of industries, followed by detailed coverage of the information technology strategy in individual industries including e-logistics, e-tailing, e-marketing, e-finance. The course also covers basics on the business information technology infrastructure and environments (Internet, Web, service-oriented computing, and security and risks). Towards the end, the course discusses the role of information technology in the global economy, business value of the explosively growing digital social networks, and other emerging trends and new technology opportunities. Topics include: - Information technology strategy. IT-business strategy alignment; IT as enabler, differentiator, and disruptor.- Internet and Web infrastructure; extranet, intranet, hosting strategies; platform independence; eBusiness technology standards; open versus proprietary technologies; interoperability.- Web Services for implementing business applications; software as a service; Services science and services oriented architectures.- Overview of E-Business models, B2B, B2C, (x2y).- E-logistics and supply chain: Analysis of Dell model; Internet auctions, eBay; e-hubs; i-mode, GPS, RFID.- E-tailing: Amazon, eBay, Walmart, recommendation systems, reputation systems.- E-marketing: search engine advertising (Google AdWords/AdSense, Yahoo Search Marketing); database marketing (precision targeting).- E-finance: online brokerage (Schwab, E*Trade), wealth management (e-strategy, technology for churn prediction and customer acquisition/retention), payment technologies (paypal), computational trading strategies.- Collaboration/Community technologies: Blogs, MySpace, Facebook, YouTube, Voice over IP, videoconferencing, RSS, etc.; Impact on business communication and media industry. - Need for security in ecommerce - threats and solutions.- Globalization and IT. Offshoring and outsourcing.- Emerging trends and technology opportunities.

MIS 494H – Research Project (Variable)
Supervised student activities on research projects identified on an individual or small-group basis.

BA 523 – It Strategy (2)
An introduction to information technologies critical to business organizations.

ENTR 810 – TRNDS TECH & INNOV (3)
This course explores emerging trends and disruptors in technology and industry that create new markets and influence decision making, product development, business models, and business practices associated with innovation. This course covers the major areas of concern that affect disruptive innovation and examine the role of disruptive innovation in fostering new business ventures. Specific examples of disruptive innovation will be analyzed. Students will gain insight into how breakthroughs in technology, science, and business modeling play out in establishing new products and markets. Students will be exposed to, and investigate, the best practices of key industries (e.g., healthcare, manufacturing, banking, retail, etc.) and organization functions (e.g., marketing, finance, research and development, sales, etc.) as they relate to fostering and supporting innovation and entrepreneurship in a business enterprise. Students will learn the importance of taking an interdisciplinary approach to thinking about and planning innovation projects and programs, in terms of both internal and external forces.

SCM 846 – Topics in Scm (4)
Emerging issues in supply chain management, from procurement through manufacturing, logistics, and sales. SCM 846 Topics in Supply Chain Management (4) SCM 846 provides an enhanced understanding of emerging concepts in supply chain management. For this course, supply chain management is defined as "the integration of key business processes from the end user through original suppliers that provide products, services, and information that add value for customers.” Beginning with this lifecycle understanding, the course will identify emerging developments that have the potential to alter competitive balance, planning assumptions, cost structures, and conventional timelines. Given trends in globalization, information technology, demographics, and supply chain practice, new innovations have the potential to facilitate both improvement in the performance of existing systems and the disruption of current sources of competitive advantage. Thus, the course focuses on "weak signals" that have yet to enter the mainstream of supply chain management theory or practice. As a result, the selection of topics will evolve with the state of practice.

EME 597 – Special Topics (3)
Formal courses given on a topical or special interest subject which may be offered infrequently.

ENGR 597 – Special Topics (Variable)
Formal courses given on a topical or special interest subject which may be offered infrequently; several different topics may be taught in one year or semester.

BAN 530 – Data Anlycs Strat (3)
Data analytics problem-solving strategies applied to a real-world business context. BAN 530 Business Strategies for Data Analytics (3) BAN 530 integrates the descriptive/prescriptive/predictive framework for business analytics courses and sets analytics problem solving in a real-world business context. The objective is to provide students with experience with noisy data sets, potential compliance issues, non-standard measures across business units, and other real-world considerations in using data to drive decisions. The course will examine the entire life cycle of a data analytics project, from data origination through collection, filtering, tool selection, calculation, and communication. Particular emphasis will be placed on problem formulation: identifying what the business issue is at hand, what data might be useful in understanding that issue, and what tools can be most usefully applied in a particular context. In addition, communication skills will be emphasized: how data informs the decision-making process when the audience likely lacks the specialized quantitative literacy of the project team. Other important considerations include many facets of information privacy: students will consider the ethical and legal implications of de-anonymization, of deep insight into individual behavior, and of opt-in versus opt-out models of participation.

B A 523 – IT Strategy (2)
An introduction to information technologies critical to business organizations.

B A 597F – Digital Strategy (1)
BA 523 strives to introduce students to the strategic aspects of information technology (IT) inbusiness enterprises. As such, the course will focus on the impact of IT on different firms' market position and competitive constraints as a preface to managin

MKTG 543 – e-Marketing (2)
Using the Internet and related technologies to enhance and transform marketingfunctions and processes.

MKTG 596 – Individual Studies (Variable)
Creative projects, including nonthesis research, which are supervised on an individual basis and which fall outside the scope of formal courses.

B A 596 – Individual Studies (Variable)
Creative projects, including nonthesis research, which are supervised on an individual basis and which fall outside the scope of formal courses.

MIS 496 – Open university business models
independent study - undergrad

MGMT 596 – Individual Studies (variable)
Creative projects, including nonthesis research, which are supervised on an individual basis and which fall outside the scope of formal courses.

ENTR 596 – Individual Studies (variable)
Creative projects, including nonthesis research, that are supervised on an individual basis and which fall outside the scope of formal courses.

MKTG 597B – Marketing Engineering (3)
This course covers selected topics in Marketing. Students will discuss such topics as brand management, integrated marketing communications, pricing policies, new product marketing, and marketing engineering. The topics may change from year to year. The c

EBIZ 543 – e-Marketing (2)
Using the Internet and related technologies to enhance and transform marketingfunctions and processes.

ENTR 571 – Strategic Innovation in Corporate Networks (2)
Capstone course integrating themes related to innovation by exploring entrepreneurism as strategic force throughout a full range of corporate entities.

SCM 496 – Independent Studies (variable)
Creative projects, including research and design, that are supervised on an individual basis and that fall outside the scope of formal courses.

Selected Publications

Jordan J., "Challenges to large-scale digital organization: the case of Uber." Joural of Organizational Design, vol. 6, no. 11, 2017, jorgdesign.springeropen.com/articles/10.1186/s41469-017-0021-2, Invited
Jordan J., Lin D. K., "’Statistics, Statisticians, and the Internet of Things'." 2017, Invited
Jordan J., "Robots (Essential Knowledge series)." 2016
Translated into German and Japanese, 2017Translations into Chinese, Russian, Korean, and Italian expected 2018
Jordan J., "New Options for Video." Beyond Advertising: Creating Value Through all Customer Touchpoints, (Wiley), 2016, Invited
Jordan J., Lin D. K., "Are Statisticians Ready for Big Data." 2014, Invited
Jordan J., "The Risks of Big Data for Companies." 2013, Invited
Jordan J., "Information, Technology, and Innovation." (Wiley), 2012, pp. 400
Jordan J., Kagermann H., Oesterle H., IT-Driven Business Models: Global Case Studies in Transformation, (Wiley), 2010
Jordan J., Hall D. L., "Human-Centered Information Fusion." (Artech), 2010
Jordan J., Brynjolfsson E., Hofmann P., "Cloud Computing and Electricity: Beyond the Utility Model." Communications of the ACM, vol. 53, no. 5, 2010, pp. 32-34
Jordan J., "Additive manufacturing (“3D printing”) and the future of organizational design: some early notes from the field." Journal of Organizational Design, link.springer.com/article/10.1186/s41469-019-0044-y, Invited
Jordan J., "3D Printing (Essential Knowledge series)." (MIT Press, 2019), Invited
Jordan J., "Information, Technology, and Innovation: New Perspectives." The European Financial Review

Research Impact and Media Mention

"Challenges to large-scale digital organizations: The case of Uber", Journal or Organizational Design, Journal or Magazine