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Johanna Amaya

Color portrait of Johanna Amaya

Assistant Professor in Supply Chain & Information Systems

Department Supply Chain & Information Systems
Office Address 425 Business Building
Phone Number 814-863-2484
Email Address amayaj@psu.edu

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Johanna Amaya is Assistant Professor of Supply Chain Management. She completed studies in Industrial Engineering, Business Logistics, and Transportation Engineering. Her research areas include sustainable urban freight systems and disaster response logistics. Besides actively participating in panels sponsored by multiple agencies in the US, she currently serves as President of the College of Humanitarian Operations and Crisis Management at the Production and Operations Management Society (POMS). Through her work, Dr. Amaya also supports advancing research in Latin America and other developing economies.

Expertise

- Disaster Response Logistics
- Urban Freight Systems
- Last Mile Deliveries
- Stakeholder Engagement
- Resilient Supply Chains

Education

PhD, Transportation Engineering, Rensselaer Polytechnic Institute, 2016

M.Sc., Industrial and Systems Engineering, The University of Florida, 2009

Specialist, Business Logistics, Universidad del Norte, 2004

B.S., Industrial Engineering, Universidad del Norte, 2002

Courses Taught

SCM 404 – Dem Fulfil (3)
Analysis of demand fulfillment and the role of distribution operations management in the supply chain. SCM 404 Demand Fulfillment (3)This course introduces the student to how customer demand is managed and how subsequent orders are filled in both business-to-business and business-to-consumer markets. Topics focus on the demand fulfillment process, which encompasses flows of goods, information, and funds from the moment a business receives an order from a customer until all requirements for the order are satisfied in full. These topics include: *role of demand management and distribution operations in the supply chain*transportation management*distribution center processes *inventory control and order management elements*facility costing and productivity analysis*strategic demand management and distribution operations issues in the supply chain.Both theoretical and quantitative perspectives will be offered on these topics. Additionally, each topic will be addressed from strategic and financial perspectives. After completing this course, students will have the knowledge, skills, and abilities to: *Explain the role of demand management in the supply chain*Explain the role of distribution operations in demand management*Determine the strategic and financial impacts of demand management and distribution operations management*Articulate the role of information systems in demand management and distribution operations management*Use quantitative techniques to analyze supply chain processes*Describe related system software. This is one of three prescribed foundation courses for the Supply Chain and Information Systems major for which SCM 301 Supply Chain Management is a prerequisite. This course also satisfies the prerequisite for SCM 421 Supply Chain Modeling and Analysis. Student evaluations are based on individual and group homework assignments and computer-lab exercises, as well as on at least three written examinations.

SCM 494H – Research Project (Variable)
Supervised student activities on research projects identified on an individual or small-group basis.

SCM 497 – Special Topics (Variable)
Formal courses given infrequently to explore, in depth, a comparatively narrow subject that may be topical or of special interest.

Selected Publications

Amaya J., Encarnacion T., "E-Consumers' Perceptions toward Retail Delivery Fees." Journal of Business Logistics, vol. 47, no. 1, 2026, doi.org/10.1111/jbl.70052
Rueda-Velasco F., Amaya J., Jaller M., "Leveraging Social Assistance Networks for Enhanced Disaster Response Logistics." International Journal of Disaster Risk Reduction, vol. 131, 2025, doi.org/10.1016/j.ijdrr.2025.105906
Amaya J., Reed S., "Space Management Policy for Urban Last-Mile Parking Infrastructure: A Demand-Oriented Approach." Transportation Research Part E: Logistics and Transportation Review, vol. 200, 2025, doi.org/10.1016/j.tre.2025.104185
Amaya J., Encarnacion T., "Consumer attitudes towards retailers’ operational response to COVID-19: Empirical analysis of Colombian grocery chains." Latin American Transport Studies, vol. 3, 2025, pp. 1-14, doi.org/10.1016/j.latran.2025.100028
Amaya J., Encarnacion T., Cantillo V., "Sustainable last mile delivery alternatives: Influencing factors and willingness to use." Transportation Research Part D: Transport and Environment, vol. 139, 2025, doi.org/10.1016/j.trd.2024.104574
Encarnacion T., Amaya J., "Determinants of parcel locker adoption for last-mile deliveries in urban and suburban areas." Transportation Journal, vol. 64, no. 1, 2024, pp. 14, doi.org/10.1002/tjo3.12031
Amaya J., Serrano I., Cantillo V., Arellana J., Perez C., "Implications of Trust, Preparedness, Risk Perceptions, and Local Context on Deprivation Costs and Disaster Relief Planning." Socio-Economic Planning Sciences, vol. 91, 2024, doi.org/10.1016/j.seps.2023.101780
Amaya J., Encarnacion T., Delgado M., "Understanding Delivery Drivers' Parking Preferences in Urban Freight Operations." Transportation Research Part A: Policy and Practice, vol. 176, 2023, doi.org/10.1016/j.tra.2023.103823
Cantillo V., Amaya J., Serrano I., Cantillo-Garcia V., Galvan J., "Influencing Factors of Trucking Companies Willingness to Shift to Alternative Fuel Vehicles." Transportation Research Part E: Logistics and Transportation Review, vol. 163, 2022, doi.org/10.1016/j.tre.2022.102753
Fernandez-Pernett S., Amaya J., Arellana J., Cantillo V., "Questioning the implication of the utility-maximization assumption for the estimation of deprivation cost functions after disasters." International Journal of Production Economics, vol. 247, 2022, doi.org/10.1016/j.ijpe.2022.108435
Amaya J., Delgado M., Arellana J., Allen J., "Urban Freight Logistics: What do Citizens Perceive?." Transportation Research Part E: Logistics and Transportation Review, vol. 152, 2021, doi.org/10.1016/j.tre.2021.102390
Holguin-Veras J., Amaya J., Sanchez-Diaz I., Browne M., Wojtowicz J., "State of the Art and Practice of Urban Freight Management Part I: Infrastructure, Vehicle-Related, and Traffic Operations." Transportation Research Part A: Policy and Practice, vol. 137, 2020, pp. 360-382, doi.org/10.1016/j.tra.2018.10.037
Holguin-Veras J., Amaya J., Sanchez-Diaz I., Browne M., Wojtowicz J., "State of the Art and Practice of Urban Freight Management Part II: Financial Approaches, Logistics, and Demand Management." Transportation Research Part A: Policy and Practice, vol. 137, 2020, pp. 383-410, doi.org/10.1016/j.tra.2018.10.036
Amaya J., Arellana J., Delgado M., "Stakeholders Perceptions to Sustainable Urban Freight Policies in Emerging Markets." Transportation Research Part A: Policy and Practice, vol. 132, 2020, pp. 329-348, doi.org/10.1016/j.tra.2019.11.017
Macea L., Amaya J., Cantillo V., Holguin-Veras J., "Evaluating Economic Impacts of Water Deprivation in Humanitarian Stated Choice Experiments." International Journal of Disaster Risk Reduction, vol. 28, 2018, pp. 427-438, doi.org/10.1016/j.ijdrr.2018.03.029
Holguin-Veras J., Amaya J., Cantillo V., Van Wassenhove L., Aros-Vera, Jaller M., "Econometric estimation of deprivation cost functions: A contingent valuation experiment." Journal of Operations Management, vol. 45, 2016, pp. 44-56, doi.org/10.1016/j.jom.2016.05.008
Santander-Mercado A., Amaya J., Viloria C., "Diseño de Cadenas de Suministros Resilientes." (Ediciones Uninorte and Ediciones de la U), 2014, pp. 114, editorial.uninorte.edu.co/gpd-diseno-de-cadenas-de-suministros-resilientes.html
Cantillo V., Amaya J., Ortuzar J., "Thresholds and Indifference in Stated Choice Surveys." Transportation Research Part B: Methodology, vol. 44, no. 6, 2010, pp. 753-763, doi.org/10.1016/j.trb.2009.12.003

Research Impact and Media Mentions

"Delivery preferences, willingness to use and intention to adopt sustainable alternatives in the U.S.", Report - Out of Home delivery in the US, Internet, lastmileexperts.com/index.php/reports-subscriptions/
"Faculty Spotlight", Cocoziello Institute of Real Estate Innovation, Internet, www.linkedin.com/posts/cocoziello-institute_weare-pennstatesmeal-facultyspotlight-activity-7344092097131560960-pj9_?utm_source=share&utm_medium=member_desktop&rcm=ACoAAA9-txUBzB78cPK5
"From Delivery Choices to Online Orders – Influencing Factors and Willingness to Use Sustainable Alternatives in the U.S.", Report - Out of Home delivery in Europe, PUDOs and automated parcel machines, Internet, lastmileexperts.com/index.php/reports-subscriptions/
"Can we Nudge US Consumers Toward Sustainable Last-Mile Delivery?", Last Mile Prophets, Internet, www.linkedin.com/posts/mrozycki-lme_will-us-consumers-ever-embrace-parcel-lockers-activity-7310930124680404992-Syxa?utm_source=share&utm_medium=member_desktop&rcm=ACoAAA9-txUBzB78cPK5
"The Role of Nearshoring and Onshoring in Redefining the Built Environment", Development Magazine, Journal or Magazine, www.naiop.org/research-and-publications/magazine/2024/Winter-2024-2025/business-trends/the-role-of-nearshoring-and-onshoring-in-redefining-the-built-environment/
"Sustainable last mile alternatives: influencing factors and willingness to use in US", City Logistics, Internet, www.citylogistics.info/research/sustainable-last-mile-alternatives-influencing-factors-and-willingness-to-use-in-us/
"The Final Frontier of Urban Logistics: Tackling the Last Metres", Ask the Author: The Final Frontier of Urban Logistics, Internet, www.itf-oecd.org/final-frontier-urban-logistics
"Increase in e-commerce-related last-mile deliveries clog urban streets", Freight Waves, Internet, www.freightwaves.com/news/increase-in-e-commerce-related-last-mile-deliveries-clog-urban-streets
"Después de un desastre: enviar ayuda a donde más se necesita", The Conversation, Internet, theconversation.com/despues-de-un-desastre-enviar-ayuda-a-donde-mas-se-necesita-103483
"Sending Help where is Needed Most after Disasters. The Conversation. https://theconversation.com/sending-help-where-its-needed-most-after-disasters", The Conversation, Internet, theconversation.com/sending-help-where-its-needed-most-after-disasters-103210
"From Bricks to Clicks: E-commerce is changing our neighborhoods.", Planning Magazine - American Planning Association, Journal or Magazine

Editorships

Journal of Business Logistics, Editorial Board, (onlinelibrary.wiley.com/page/journal/21581592/homepage/editorialboard.html), December 2024 - Present
Journal of Operations Management, Editorial Board, (onlinelibrary.wiley.com/page/journal/18731317/homepage/editorial-board), January 2023 - Present

Honors and Awards

Smeal Impact Award - Nominee, Penn State University - Smeal College of Business, (Apr 30, 2025)
Early Achievement in Research - Nominee, Ivy College of Business - Iowa State University, (Apr 26, 2018)
POMS Emerging Scholar, Production and Operations Management Society, (May 7, 2017)
Franz Edelman Award for Achievements in Operations Research and Management Science - Finalist, INFORMS, (Apr 3, 2017)
FOCUS Fellow, Georgia Institute of Technology - Georgia Tech, (Jan 14, 2016)
Founders Award of Excellence, Rensselaer Polytechnic Institute - RPI, (Oct 24, 2015)
Rising Star, Massachusetts Institute of Technology - MIT, (Oct 15, 2015)
Eno Fellow, Eno Center for Transportation, (May 31, 2015)