Margaret Luciano is an Associate Professor of Management & Organization at the Smeal College of Business and a BNY Mellon Faculty Fellow. Prior to joining Smeal, Margaret was an Associate Professor at Arizona State University’s W. P. Carey School of Business.
Ph.D., Management (Organizational Behavior), University of Connecticut, 2015
MBA, Management (Leadership Research), Clark University, 2010
BA, Psychology (Management), Clark University, 2009
BA 802 – Team Proc and Perf (1)
Development of managerial skills and techniques for diagnosing, intervening and leading effective teams. B A 502 B A 502 Competencies for Converging Economies: Teams, Negotiations, and Ethical Leadership (2)B A 502 provides students with some basic knowledge about predictable team dynamics and how to constructively deal with issues that arise in the first year MBA teams. The course focuses on observation, diagnosis, and intervention skills for developing effective teams. Topics include diagnosing group dynamics, giving and receiving feedback to teammates, cross-cultural communication and conflict management techniques. The course provides a real-time practicum for diagnosing team issues and addressing team problems and conflicts. Students apply team process concepts and techniques as they work to complete team projects in their other core MBA classes. Students leave the course with an understanding of how to successfully lead a team and how to diagnose and correct dysfunctional team behaviors.
MGMT 326 – Org Beh and Design (3)
Concepts, theories, and methods of managing people and designing organizations. MGMT 326 Organizational Behavior and Design (3) This introductory course covers the concepts, theories, and methods of managing people and designing organizations. Issues and challenges of managing at different organizational levels (individual, group, project, and total organization) are discussed and illustrated with real-world examples. Students learn about the latest means of designing high-performing organizations, including how to change an organization. This course will serve as a foundation for taking advanced management courses. The primary method of evaluation is an examination after each of the four major parts of the course, but class participation and short papers may also be used for evaluation.
This article was featured in a special issue on improving transparency or empirical research published in AMJ
Featured in AOM Insight: Trust from the Boss Works Best When It Matches Expectations https://journals.aom.org/doi/full/10.5465/amj.2018.0334.summary
Featured in Entrepreneur: If You Think Trusting Your Employees More is the Answer, You Might Want to Think Again https://www.entrepreneur.com/article/415453
Published online 11/29/2019
Published in newspaper 12/1/2019
Lead article for Perspectives Section on Elevating the Employee’s Voice to the Top of the Organizational Agenda
Special issue on teams
Awarded the Journal of Occupational & Organizational Psychology Best Paper of 2013